Contact Information

This Contact Information page applies to the Lumiovelle online store.

If you have any questions, concerns, or require support, please do not hesitate to contact us. We are here to assist you and aim to respond as quickly as possible.

Customer Support

For all inquiries related to orders, shipping, returns, or general questions, please contact us via email:

Email: contact@lumiovelle.com

Support Hours

Our customer support team is available:

• Monday to Friday: 9:00 AM – 6:00 PM (GMT)
• Saturday & Sunday: Closed

We aim to respond to all inquiries within 24–48 business hours.

Additional Information

Please ensure that you include your order number (if applicable) when contacting us, so we can assist you more efficiently.

We appreciate your patience and thank you for choosing Lumiovelle.